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Del American is justifiably proud of the quality of residents that it is able to attract, and we take care to maintain our high standards through thorough and extensive prospect screening. Because vacancies are a drain, we work to minimize them, aggressively marketing opportunities to maintain the highest occupancy rates possible. Our extensive personal efforts to welcome and "connect with" tenants mean that we enjoy an enviably low rate of late payments and our close attention to tenants' needs results in an extremely high tenant satisfaction rate. We believe that our policy of developing close relationships with tenants encourages them to take pride in their homes, reducing the incidence of required repairs.
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